Monday, April 18, 2011
[WATCH]: CSU: ITIL v3 Business Case
This video introduces the business case as explained in the ITIL v3 volumes Service Strategy and Continual Service Improvement (CSI). Thevideo is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these. As subject coordinator I provide live web based
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